Legal
Privacy Policy
This policy explains how Emergent Energy Solutions collects, uses, and protects information from visitors, customers, and prospective clients.
Information We Collect
We collect information you provide directly — name, company, email, phone, facility details, and any messages you send through our contact forms or rebate estimator. We also collect technical information automatically, including IP address, browser type, device identifiers, referring URLs, and pages visited.
Cookies & Tracking Technologies
We use cookies and similar technologies to operate the site, remember preferences, analyze usage, and measure marketing performance. You can disable cookies in your browser settings; some features may not function correctly without them.
How We Use Your Information
We use the information to respond to inquiries, prepare quotes and rebate estimates, deliver requested services, send opt-in market updates, improve the site, and meet legal or contractual obligations.
Data Sharing
We do not sell personal information. We share data only with service providers under written confidentiality (e.g., hosting, analytics, email delivery), with utility programs and rebate administrators when required to process a customer's incentive application, and with authorities when compelled by law.
Data Security
We apply administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. No system is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of personal information we hold about you, and to withdraw consent for marketing communications at any time. Email privacy@emergentenergy.us to submit a request.
Third-Party Links
Our site may link to third-party websites, including utility program portals and content partners. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to This Policy
We may update this policy from time to time. We will post the revised version on this page with an updated effective date. Material changes will be communicated through the site or by email where appropriate.
Contact Us
Questions or requests about this Privacy Policy can be sent to privacy@emergentenergy.us or Emergent Energy Solutions LLC, 831 Lincoln Ave Unit D-10, West Chester, PA 19380.